In early May 2015, Canada Post introduced a new parcel delivery feature which has been dubbed FlexDelivery. It is simple enough and cheap enough – it’s free – that it can easily attract a huge following among online shoppers… IF it works.
Don’t get me wrong. It works but only 50%. At least that is the case in my experience.
FlexDelivery is very similar to buying a mailbox in your local post office but it’s free and it has better perks.
I checked my email daily, kind of obsessively, to no avail. Called Canada Post a couple times. They gave me no reason FlexDelivery might be at fault.
Finally, one day, I walked into my local post office and poured my heart out. The little old lady at the counter looked at my ID, without saying anything, walked into the storage room behind her and came out with a parcel with my name on it. It was revealed to me that the much coveted package had been there for an entire week.
I called Canada Post and inquired as to why I had not received any emails as promised by their website. I have been told that I am the first person, who has had problem with email feature of FlexDelivery.
Now I am thinking I am probably the first person who has signed up for FlexDelivery. I never signed up to be a beta tester of a pilot project.
Did I mention you have to persuade your shipper to use regular mail and not one of the couriers like Purolator, UPS, FedEx or DHL?
Don’t get me wrong. It works but only 50%. At least that is the case in my experience.
FlexDelivery is very similar to buying a mailbox in your local post office but it’s free and it has better perks.
- You sign up for FlexDelivery online at www.canadapost.ca.
- You choose post offices that you would like to pick up your parcels at. You get a different address for you for each post office. Each address will have a P.O. Box in it.
- Instead of your own address, you use one of your post office addresses for receiving parcels.
- Once your parcel is at the post office ready to be picked up, you get an email alert.
- Your parcel has to get to your chosen post office. CHECK
- You should be able to pick up your package at that post office. MEH
I checked my email daily, kind of obsessively, to no avail. Called Canada Post a couple times. They gave me no reason FlexDelivery might be at fault.
Finally, one day, I walked into my local post office and poured my heart out. The little old lady at the counter looked at my ID, without saying anything, walked into the storage room behind her and came out with a parcel with my name on it. It was revealed to me that the much coveted package had been there for an entire week.
I called Canada Post and inquired as to why I had not received any emails as promised by their website. I have been told that I am the first person, who has had problem with email feature of FlexDelivery.
Now I am thinking I am probably the first person who has signed up for FlexDelivery. I never signed up to be a beta tester of a pilot project.
Did I mention you have to persuade your shipper to use regular mail and not one of the couriers like Purolator, UPS, FedEx or DHL?
See also:
Sequel of above post: Canada Post FlexDelivery: Review Appendant










